Head, Business Development at Radix Pension Managers Limited

INDUSTRY: Financial services (PFA)
LOCATION: Victoria Island, Lagos
SUPERVISOR/MANAGER:  MD/CEO
DIRECT REPORTS: Regional Managers, Zonal Managers, Business Development Manager, Business Development Team Leads
WORKING RELATIONSHIPS: Business Development Team, HR & Admin, Operations and Internal Audit Department, Client Experience & Brand Management Unit

JOB SUMMARY: Primarily responsible for increasing the Company’s revenue by identifying and developing new business opportunities as well as expanding brand presence. The Head will lead cross-functional teams, manage existing partnerships, and evaluate Company business goals.

DUTIES & RESPONSIBILITIES:

• Overseeing the day-to-day management of the business development team.
• Devising strategies for driving sales growth across the business.
• Analysing existing approaches to the development of business and making changes where appropriate.
• Setting targets for new business development for the business development managers and executives.
• Interviewing and hiring new members of the business development team.
• Implementing new business initiatives across the new business and sales teams.
• Working closely with Regional and Zonal Managers to generate new business within large accounts.
• Identifying sales opportunities as a result of market changes.
• Setting up meetings with prospective customers to sell the company’s products and services.
• Implementing sales incentives to drive sales performance within the team.
• Acting as a key contact for large customer accounts.
• Forming strategic partnerships with other companies to leverage their existing networks.
• Setting tough but achievable revenue targets for the business development managers.
• Negotiating sales contracts with customers and ensuring their profitability.
• Working with the marketing team to devise marketing materials and tools to support new business teams.
• Monitoring customer satisfaction with existing clients to ensure excellent service delivery.

QUALIFICATIONS:

• First degree in any Business Administration or any related discipline from a reputable higher institution
• A Master’s degree from a reputable institution is highly recommended.

EXPERIENCE:

• A minimum of 10 years post qualification experience of which at least 8 years must have been in the financial sector and 4 years in a supervisory role

TECHNICAL SKILLS:

• Business relationship management
• Attention to Details
• Performance Under Pressure                                  
• Problem Solving                          
• Relationship Management
• Selling skills
• Consultative selling skills
• Customer Service Disposition
• Excellent Communication skills

BEHAVIOURAL SKILLS:

• Leadership
• Interpersonal relationship
• Retentive memory
• Personal effectiveness
• Result Oriented

KEY PERFORMANCE INDICATORS:

• Number of RSAs opened
• Number of Legacy Fund accounts acquired
• Customer Satisfaction Index
• % of funded accounts