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  • Posted: Mar 13, 2023
    Deadline: Mar 25, 2023
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    Grand Maridos provides the perfect mix of business and leisure in an environment that offers a unique blend of decorum and easy access to the city With over 40 rooms of different sizes furnished to give you true comfort and luxury. A conference hall with a capacity of up to 250 people, for any events, with 1 restaurant that serves local and foreign delica...
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    Guest Service Agent

    Job Description

    • Welcoming customers upon entrance and confirming reservations
    • Acting as the point of reference for guests who need assistance or information and attending to their requirements
    • Understanding customer’s needs and providing them with personalized solutions by suggesting activities and facilities provided by the hotel
    • Acquiring extensive knowledge of the premises and the nearby venues and businesses to make the most suitable recommendations
    • Arranging events, excursions, transportation etc. upon request from hotel residents
    • Answering the phone and make reservations, taking and distributing messages or mail and redirecting calls
    • Responding to complaints and finding the appropriate solution

    Method of Application

    Interested and qualified candidates should forward their CV to: hr@grandmaridos.com using the position as subject of email.

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