Guest House Receptionist at Landmark University

Department: Registry
Required Referees: 3

Job Description

• The Receptionist is someone who performs various administrative tasks, including answering telephones and giving information to the public and customers.
• Receptionists are often the first employee that the public, client or customer has contact with. More broadly, the Receptionist is responsible for the following:
• Greets and welcomes guests as soon as they arrive at the reception;
• Smartly provides information concerning the Guest House to guests;
• Direct visitors to the appropriate persons and/or locations (lodging, Conference Hall, Restaurant, etc.);
• Answers, screens and forwards incoming phone calls;
• Ensures reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures);
• Provides basic and accurate information in-person and via phone/email; · Receives, sorts and distributes daily mail/deliveries;
• Maintains office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges);
• Orders front office supplies and keep inventory of stock.

Specializations Required

• Possession of relevant tertiary qualifications (minimum OND / NCE) in any of the following disciplines: Languages, Mass Communication, Business Management, Public Administration, Secretariat Studies, or any other related field (OND or NCE or their equivalent preferred).
• Interest candidate must possess a minimum of two (2) years' experience in a customer relation role and front desk.
• Experience within the tertiary education domain is an added advantage.

Other Important Information:

• Team player who can work under limited supervision and capable of self-direction;
• Ability to maintain positive working relationships and confidentiality;
• Highly organized with excellent attention to details and demonstrates strong written and verbal communication and interpersonal skills; 
• Ability to align wholly with the Vision of the University and abide by her Core Values and ethos as contained in the staff handbook and conditions of service;
• Interested applicants must enjoy good physical health, mental health, and must not be more than 30 years old at the time of application.