Group Protocol and Logistics Officer at Stresert Services Limited

Job Purpose

The ideal person is expected to oversee local and international travel arrangements, event & airport protocol, fleet & driver management, visa processing, hotel bookings, airport pickups etc. Management execs and key staff.
Responsibilities

1. Travel (visas, hotel booking, airport protocol etc.)

• Facilitate the travel (visas) of management and staff members going to other countries on official trips - secures their visas, medical insurance information for all travels including itineraries related to flights, hotel accommodation, etc.
• Help with ticketing and reservations
• Procure clearance tags at the airport
• Manage correspondences with international business aviation companies
• Relate with immigration authorities and airport securities for clearance of staff
• Ensure speedy passage through airport – staff and luggage
• Make airport arrangement pick up and drop; supervise escort patrol
• Protect staff from extortion or harassment by airport authorities
• Transferring passengers through the airport
• Build and maintain cordial relationships with various Government agencies at international and domestic airports to facilitate effective meet and greet services

2. Airport and Events protocol

• Assist the Head of Security in planning protocols for staff and management attending public/private events – before, during and after
• Assist the Head of Security in ensuring adequate security at public outings
• Work closely with the Head of Security for surveillance before events to prepare sitting areas, prevent crowd control, liaise with security agencies at events
• Send invitations and make arrangements to receive external visitors; plan for their reception, accommodation, etc.

3. Drivers/fleet management

• Manage and supervise all office drivers
• Oversee fleet management of all office vehicles and bikes, including scheduling drivers in charge of pick-ups and drop offs whilst providing itinerary information
• Ensure that vehicles are maintained/serviced always with zero or minimal downtime
• Ensure that all drivers are kept up to date with relevant information
• Maintain a vehicle maintenance spreadsheet for each vehicle
• Oversee vehicles licenses and other related renewals
• Supervise the training of drivers

Knowledge and Skills

• Degree in Social Sciences/Business Administration
• IATA certification is an added advantage
• Degree in Logistics is an added advantage
• Exhibit a high level of initiative, confidentiality, objectivity, integrity and commitment
• 5 -7 years working experience in the travel/logistics/protocol industry with good working knowledge of ticketing and travel logistics
• Extensive knowledge of the airline industry and the foreign embassies/visa processing agencies
• Good diplomacy skills and tact in dealing with team members, drivers and colleagues
• High attention to details and a team player
• Highly organized

Remuneration

• Very Attractive