Grounds and Facilities Officer at Mai Shayi Coffee

Job Purpose

• The Grounds and Maintenance Officer is responsible for ensuring the cleanliness, safety, and functionality all of the company’s outdoor and structural facilities.
• The role involves maintaining grounds, conducting minor repairs, monitoring generators and fuel, checking electrical appliances such as air conditioning systems, supporting gate and parking operations, and assisting with events.
• The officer ensures that the environment is well-maintained, safe, and presents a positive impression to staff, guests, and customers.

Key Responsibilities
Grounds and Outdoor Cleaning:

• Empty and clean outdoor trash bins while ensuring waste segregation.
• Remove debris from outdoor drains to prevent blockages and flooding.
• Ensure outdoor areas (signage, lamps, fixtures) are cleaned and maintained regularly.

Property Maintenance and Repairs:

• Conduct daily checks on lighting, plumbing, gates, fences, and electrical appliances (e.g., fans, air conditioners, refrigerators, water dispensers).
• Carry out minor repairs such as replacing bulbs, tightening screws, and patching small defects.
• Record maintenance activities in the logbook and escalate major issues (e.g., leaks, electrical faults, AC malfunctions, structural damage).
• Perform weekly inspections and basic servicing of equipment, tools, and drainage systems.
• Monitor air conditioning systems for performance issues, unusual noises, leaks, or temperature irregularities and report promptly.

Generator Monitoring and Fuel Management:

• Inspect generator diesel levels daily and ensure a minimum of 100 liters is available at all times.
• Record fuel levels and generator condition in the logbook.
• Conduct test runs and basic servicing checks weekly.
• Report abnormalities (leaks, unusual noises, low fuel) immediately.

Electrical Appliances & AC System Support:

• Carry out routine checks on electrical appliances including air conditioners, water dispensers, refrigerators, fans, and lighting systems.
• Clean AC filters regularly and ensure timely servicing by specialists when required.
• Detect and report faults (e.g., overheating, wiring issues, reduced cooling efficiency).
• Switch off electrical appliances not in use to save energy and prevent hazards.

Gate and Parking Operations:

• Monitor vehicle movements and guide visitors to designated parking areas when required.
• Ensure driveways and access points remain clear at all times.
• Support security personnel with vehicle management when required.

Event and Special Duty Support:

• Assist in setting up outdoor spaces for events, including tents, chairs, and decorations.
• Clear and restore areas after events.
• Provide logistical support to staff and guests during special functions.

Safety and Hygiene Compliance:

• Consistently wear Personal Protective Equipment (PPE).
• Identify and report hazards immediately (e.g., oil spills, broken fences, loose wires, faulty AC units).
• Use safety signage when cleaning or working in risky areas.
• Ensure safe storage of tools, fuel, and chemicals after use.

Waste Management:

• Empty bins before overflow and replace liners promptly.
• Dispose of waste properly at designated points.
• Separate recyclable and non-recyclable waste.

Reporting and Documentation:

• Maintain accurate daily records of inspections, repairs, and generator fuel levels.
• Provide reports on hazards, faults, and recurring issues for long-term solutions.
• Track stock levels of consumables, fuel, and maintenance supplies.

Key Performance Indicators (KPIs)

• Cleanliness and orderliness of grounds and outdoor spaces.
• Timely response to maintenance and repair requests.
• Compliance with generator fuel minimum threshold.
• Effective monitoring of air conditioning and electrical appliances.
• Accurate and up-to-date record-keeping in logbooks.
• Adherence to safety and hygiene protocols.
• Positive feedback from staff, guests, and management.

Qualifications, Skills, and Experience
Education & Experience:

• Minimum of OND.
• At least 2 – 3 years of experience in groundskeeping, maintenance, or facility support roles.
• Vocational training in facility maintenance, electrical, plumbing, or related field (mandatory).
• Experience in basic electrical systems and air conditioning maintenance is an added advantage.

Skills & Competencies:

• Basic knowledge of electrical, plumbing, air conditioning, and general repairs.
• Ability to operate and maintain tools, equipment, and generators.
• Good physical fitness and ability to perform manual tasks.
• Strong attention to detail and organizational skills.
• Basic record-keeping and reporting ability.
• Good communication skills and courteous in dealing with staff and visitors.

Personal Attributes:

• Safety-conscious and disciplined.
• Proactive and dependable with a strong work ethic.
• Team player with a service-oriented attitude.
• Flexible and willing to work during events or emergencies.