Graduate Trainee Recovery Officers (Ikeja) at Careers Verified

We are seeking a proactive and results-driven Graduate Trainee Recovery Officer to join our team. This role is designed for recent graduates interested in building a career in credit control, debt recovery, and client relationship management. The trainee will work closely with the recovery team to learn strategies for managing delinquent accounts, negotiating repayment plans, and ensuring compliance with organizational policies and regulations.

Key Responsibilities:

• Assist in monitoring and managing delinquent accounts to minimize credit risk.
• Support in contacting clients with overdue payments via calls, emails, and visits when necessary.
• Learn to negotiate repayment terms and establish realistic payment plans with debtors.
• Participate in preparing recovery reports and maintaining accurate records of collections activities.
• Assist in liaising with legal teams where necessary for escalated recovery actions.
• Collaborate with internal teams to resolve client queries and disputes.
• Gain a working knowledge of debt recovery laws, regulatory guidelines, and ethical collection practices.
• Attend training sessions and participate in on-the-job learning to enhance recovery and negotiation skills.

Requirements:

• Strong analytical, negotiation, and communication skills.
• Ability to work under pressure and meet deadlines.
• Proficiency in MS Office (Excel, Word, PowerPoint).
• High level of integrity and attention to detail.
• Willingness to learn and grow within a structured training program.

Personal Attributes:

• Proactive and self-motivated.
• Team player with good interpersonal skills.
• Resilient with a problem-solving mindset.

Benefits:

• Structured training and mentorship.
• Career growth opportunities within the organization.
• Exposure to credit control and debt recovery operations.