Graduate Telesales Trainee at uLesson

Job Description:

• Are you a recent graduate looking to jumpstart your career in tech sales and business development? uLesson is seeking young graduate telesales trainees to join our dynamic team.
• As a telesales trainee, you will have the unique opportunity to receive mentorship from highly skilled sales professionals within the technology industry through observational learning and personalized coaching.

What we offer:

• Comprehensive training and ongoing support to develop your sales skills.
• A competitive salary with uncapped commission opportunities.
• Opportunities for career advancement and growth within the company.
• A fun and supportive work environment with a team of talented and passionate individuals.

Roles and Responsibilities:

• Source new sales opportunities through lead follow-up and outbound calls.
• Understanding customers' needs and identifying sales opportunities.
• Answering potential customers' questions and sending additional information via messaging platforms.
• Build customer relationships with existing clients by reaching out via phone calls, emails, or other forms of communication to increase the likelihood of them using our services again.
• Keeping up with product and service information and updates.
• Creating and maintaining a database of current and potential customers.
• Explaining and demonstrating features of products and services.
• Staying informed about competing products and services.
• Upselling products and services.
• Researching and qualifying new leads.
• Closing sales and achieving sales targets.

Requirements:

• B.A./B.Sc. degree or its equivalent from a reputable university.
• 0 – 1 year experience in a similar role.
• Proficiency in Microsoft Office (MS Word, MS Excel, etc.) and CRM software.
• Smart and tech-savvy.
• Excellent verbal and written communication skills.
• Good organizational skills and the ability to multitask.
• Excellent phone and cold calling skills.
• Exceptional customer service skills.
• Strong listening and sales skills.
• Ability to multi-task, prioritize, and manage time effectively.
• Ability to achieve targets.