Graduate Special Duties / Administration & HR Officer at Twenty-six Travel & Logistics

Location: Victoria Island, Lagos
Work Commencement Date: 28th December 2021
Reports to: Country Manager / Managing Partner

Job Description

• This is a fantastic opportunity to join a rapidly growing young transport technology company with unlimited opportunities for career growth and excellent rewards.
• The ideal candidate will be responsible for providing support in the various human resources functions, which include recruitment, staffing, training and development, performance monitoring, and employee counseling.
• The candidate should be tech-savvy, socially agile online, real-time; with the drive to consistently update, and raise our social media profile
• The candidate is expected to ensure full and total compliance to all Company's operating rules, policies, processes, and procedures.
• A dynamic personality with a drive to set own targets and ensure accomplishments.

Responsibilities
The candidate is expected to:

• Under guidance from the Country Manager/Managing Partner, create & optimize (where the need is), accurate job descriptions for all job roles.
• Provide special duty roles, as well as all back-/front-end Administrative roles to the Company.; including ensuring all operational & administrative activities & processes are correctly followed.
• Enlighten and keep all members of staff abreast of Management Policies, processes & procedures.
• Ensure, monitor, and enforce the adoption, deployment & implementation of all Company's policies & rules
• Promotes and advances excellent customer service support & delivery within the Company.
• Creates documents and forms needed to conduct performance evaluations whilst also providing advice and assistance when conducting staff performance evaluations
• Ensure robust performance management systems are in place to ensure a culture of performance is embedded across the Company i.e attendance, disciplinary, and capacity.
• Coordinate all staff hiring/recruitment & selection process/activities of the Company, in order to ensure a timely organized and comprehensive procedure is used to hire staff.
• Stay up to date with Employment law and codes of practice
• Responsible for welfare for all staff
• Owns the development of human resources plans
• Ensure compliance with work schedules, and monitor daily attendance of staff, weekly task plans, and investigate & understand causes for staff absences
• Provides basic counseling to staff that has performance-related obstacles, whilst also providing advice & recommendations on disciplinary actions
• Coordinates and implements annual leave plans for staff
• Ensure, and where none exist, human resource policies, procedures, staff handbook/internal work processes are developed, consistently updated in line with statutory requirements, good practices.
• In close collaboration with relevantteam members/leads, and or external resource persons; robustly manage, monitor & update key social media handles (Facebook, LinkedIn, Twitter, Instagram, etc)
• Any other tasks as assigned by the Country Manager/Managing Partner.

Required Experience & Knowledge

• BA / BEd / BSc / HND in Humanities, Arts, Social / Management Sciences.
• Maximum of a year (6 months to 1 year work experience) in a similar role. Previous experience as an HR, or Administration Officer will be a plus
• Excellent written & verbal communication skills including the ability to prepare reports, proposals, policies, and procedures
• Negotiations skills with excellent Customer service, and public relations skills
• Strong problem-solving skills with excellent organizational skills
• Research, program development
• Excellent supervisory and team-building skills
• Time & Stress Management skills.

Technical Experience:

• Experience with any CRM software/tool
• Good MS-Office skills.