Jobs Career Advice Post Job
X

Send this job to a friend

X

Did you notice an error or suspect this job is scam? Tell us.

    • Graduate Customer Support Intern at Whogohost

    Posted: Apr 21, 2021
    Expires: Not specified
    Save
    Facebook
    X
    LinkedIn
    Email
    Copy link
  • Get new jobs in your inbox
    • @gmail.com
    • @yahoo.com
    • @outlook.com
  • WhoGoHost is Nigeria's #1 Web Hosting and Domain Registration Company. Whogohost was founded in the year 2007 and over the years, we have grown to become the leading web hosting company in the country. We are an accredited Google Cloud Partner, CPanel Partner, NG domain registrars as well as a Cloudflare Certified Partner. We have also partnered with MainOne to provide Nigerians with fast, reliable local web hosting at an affordable rate.

    View All Jobs at Whogohost


     

    Graduate Customer Support Intern

    Job Description

    • Connect with customers via phone, email, and chat to provide a personalized help desk experience without scripts
    • Troubleshoot a variety of basic technical and non-technical issues customers are having with their web hosting plans and services.
    • Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
    • Meet performance standards set by the department
    • Work with customers to describe products and/or services, in order to persuade potential and current customers to renew or purchase products and/or services.
    • Provide front-line support for level one escalation via telephone/email support to customers for their queries
    • Send reminders to customers through call/email for renewal.
    • Recommends potential products or services to management by collecting customer information and analyzing customer needs.
    • Perform miscellaneous tasks as assigned.

    Salary
    N40,000 (Monthly).

    Check how your CV matches this job

    Method of Application

    Interested and qualified? Go to Whogohost on www.whogohost.com to apply

    Build your CV for free. Download in different templates.

  • Save Report job
  • Get new Customer Care, Success and Service jobs on TelegramNew jobs like this, as they are posted
  • Send your application

Average Salary at Whogohost
₦ 78K from 2 employees
Mysalaryscale.com

Career Advice

View All Career Advice
 

Subscribe to Job Alert

 

Join our happy subscribers

 
 
Send your application through

GmailGmail YahoomailYahoomail