General Manager, Sales (B2B and B2C) at eRecruiter Nigeria

Job Overview 

• We are seeking a dynamic and experienced General Manager of Sales (B2B and B2C) to lead our sales team and drive revenue growth.
• The ideal candidate will have a proven track record in sales leadership within the payment industry and a deep understanding of market trends and customer needs.
• They will be responsible for creating partnerships and acquiring and maintaining relationships with merchants and partners.
• This role requires strategic vision, strong leadership skills, and a passion for delivering results.

Key Responsibilities 

Sales Strategy and Execution

•   Develop and implement comprehensive sales strategies to achieve revenue targets and market expansion goals. 
•   Generate revenue and achieve product/services profitability in line with the set goals and targets of the organization. 
•   Analyze market trends and customer needs to identify new business opportunities and optimize sales performance.

Team Leadership

•   Lead, mentor, and manage the sales team, fostering a high-performance culture and ensuring alignment with company objectives. 
•   Set clear performance goals, provide regular feedback, and conduct performance reviews.

Client Relationship Management 

•   Build and maintain strong relationships with key clients and stakeholders. 
•   Oversee the management of key accounts, ensuring high levels of customer satisfaction and retention.

Sales Operations

• Monitor and analyze sales metrics and KPIs to drive continuous improvement. 
• Collaborate with marketing and product teams to develop and execute promotional strategies and product launches; and drive alignment and synergy across the organization.

Reporting and Forecasting

• Prepare regular sales reports and forecasts for senior management. 
• Identify and address potential challenges and opportunities in the sales pipeline.

Market Intelligence

• Stay informed about industry trends, competitive landscape, and regulatory changes. 
• Leverage market insights to adjust sales strategies and stay ahead of competitors.
• The primary objective for this role will be to drive sales growth, increase market share, and build strong customer relationships to position the company for long-term success in the competitive fintech and payments industry.

Equality 

• The post holder must demonstrate commitment and enthusiasm to promote the principle of equality in employment and service delivery.

Qualifications: 

• Bachelor’s degree in Business Administration, Marketing, Finance, or a related field. MBA or advanced degree preferred. 
• Proven experience (10+ years) in sales leadership roles within the payment or financial services industry. 
• Demonstrated ability to drive revenue growth and achieve sales targets. 
• Strong understanding of payment solutions, technologies, and industry trends. 
• Excellent leadership, communication, and interpersonal skills. 
• Ability to analyze data, generate insights, and make strategic decisions. 
• Proficiency in CRM software and sales analytics tools.

Knowledge & Experience Skills 

• Ability to adapt to a fast-changing environment and industry. 
• The ability to confidently manage a high-performing team is essential. 
• The ability to explain technical concepts in simple terms is essential. 
• Organizing, prioritizing, and multi-tasking are essential. 
• Presentation and negotiation skills are essential.

Main Working Relationships 

• Handshake with all support teams related to the financial technology business.