General Manager - Restaurant at PG Consulting Limited

Job Summary

• We are currently seeking a skilled and dedicated individual to join their team as General Manager.
• The General Manager will oversee all aspects of the business operations, ensuring smooth and efficient management across departments.
• This role includes developing strategies, managing staff, and ensuring the highest standards of service and operational performance are maintained.

Key Responsibilities

• Lead and manage daily operations across all departments, including sales, finance, marketing, and customer service.
• Develop and implement business strategies to achieve financial goals and improve service delivery.
• Supervise, train, and motivate staff to ensure a high level of performance and customer satisfaction.
• Manage budgets, forecasts, and financial reports, ensuring cost control and profitability.
• Monitor and evaluate operational performance and implement improvements where necessary.
• Oversee customer relations, ensuring high standards of service and resolving issues effectively.
• Ensure compliance with company policies, health and safety regulations, and industry standards.

Qualifications

• Bachelor’s Degree in Business Administration, Hospitality Management, or a related field.
• 8-10 years proven experience as a General Manager or in a similar senior management role, preferably in the hospitality sector.
• Strong leadership and organizational skills.
• Excellent communication, problem-solving, and decision-making abilities.
• Financial acumen and experience in budget management.
• Ability to work under pressure and manage multiple priorities.