General Manager at Radisson Hotel Group (RHG)

Job Description

• We are currently seeking a General Manager to join our vibrant team at the Radisson Blu Hotel Ikeja, Nigeria.
• At RHG, we are in search of individuals who go beyond the resume – those with character, skills, talents, and a passion for creating memorable experiences. We value mindset as pivotal: anticipating guest needs, supporting your department, and consistently delivering memorable experiences.
• As a General Manager you are responsible for leading and supporting your team on a daily base and ensure the successful operation of the hotel. You will be the representative person of our RHG brand by delivering memorable moments to our guests and team.

You will:

• Be responsible for the P&L of the hotel and oversee the daily operations.
• Plan and supervise the activities of an extensive and diverse workforce, to ensure the smooth and profitable running of the business.
• Be a strong and professional business leader, ensuring that hotel team members work as a well-functioning team.
• Operate the hotel in a manner that represents the brand standards and exceed guest expectations.
• Responsible for actively communicating and executing the company strategies.
• Play a key role between the central team and the owners

Qualifications

As a General Manager at Radisson Hotel Group, you are the orchestrator of exceptional experiences. Your role goes beyond executing the master plan; it's about balancing strategic focus on guest experience, revenue generation, and achieving commercial results.

Our General Managers enjoy the challenge of running our show. It’s what makes your heartbeat faster!

• You have experience in hotel management or in a related field.
• You have excellent communication and interpersonal abilities.
• You are a strategic thinker, problem-solving skills and passionate for hospitality
• You will balance executing and delivering the master plan with a strategic focus on guest experience, revenue generation and achieving commercial results for our stakeholders.
• You will work with Heads of Department to maximize business opportunities and brand reputation, as well as ensuring adherence to legislation, due diligence requirements and managing the hotel budget.
• Reporting to the District Director Nigeria and/or Managing Director Sub Sahara Africa.

We are looking for:

• Flexibility and a positive, Yes I Can! Attitude
• An eye for detail
• Is a creative problem-solver
• Passionate about creating extraordinary service
• Ability to work as part of a team to ensure guest satisfaction
• Strong verbal communication skills
• Likes having fun at work
• Experience in a similar position is beneficial but not essential
• Languages: English
• MICE and sales experience within the Nigerian market
• Experience in a resort is a plus