General Manager at Radisson Hotel Group (RHG)

We are currently seeking a General Manager to join our pre-opening team at Radisson Hotel Benin City, Nigeria. At RHG, we are in search of individuals who go beyond the resume – those with character, skills, talents, and a passion for creating memorable experiences. We value mindset as pivotal: anticipating guest needs, supporting your department, and consistently delivering memorable experiences.

We are dedicated to nurturing and growing talent, offering pathways for advancement, and fostering a culture of continuous learning.

Job Description

As a General Manager at Radisson Hotel Group, you are the orchestrator of exceptional experiences. Your role goes beyond executing the masterplan; it's about balancing strategic focus on guest experience, revenue generation, and achieving commercial results.

• Our hotel management team are industry experts and recognized leaders with the ability to prioritize a complex and hands-on workload, and who strive to deliver an experience that is beyond expectation - creating memorable moments for our guests.
• Our General Managers enjoy the challenge of running our show. It’s what makes your heartbeat faster!
• You will balance executing and delivering the masterplan with a strategic focus on guest experience, revenue generation and achieving commercial results for our stakeholders.
• You will work with Heads of Department to maximize business opportunities and brand reputation, as well as ensuring adherence to legislation, due diligence requirements and managing the hotel budget. 
• Reporting to the Regional Director, you will work proactively to ensure guest satisfaction and the smooth running of the hotel.
• As General Manager, you will join a team that is passionate about delivering incredible service where we believe that anything is possible, whilst having fun in all that we do!

Qualifications

Qualities We Seek in Our General Manager:

• Flexibility and a positive, Yes I Can! Attitude
• An eye for detail
• Is a creative problem-solver
• Passionate about creating extraordinary service.
• Ability to work as part of a team to ensure guest satisfaction.
• Strong verbal communication skills
• Likes having fun at work.
• Experience in a similar position is beneficial but not essential.