General Manager at Owens and Xley

Location: Ogba, Lagos

Qualification: BSC/HND in Business Admin or any related field

Experience: 4 years relevant experience

Salary: N200,000 – N250,000
We are currently looking to hire a General Manager for one of our clients, a luxury skincare brand in Ogba, Lagos.
Job Description

• Interview staff and train staff
• Coach store team to perform in a professional engaging manner and lead by example
• Set and meet team sales objectives
• Oversee inventory counts and daily stock checks
• Weekly track and analyze sales volume and revenue
• Daily ensure that the workplace is clean and conducive
• Ensure customer satisfaction and resolve complaints
• Track, analyze and develop marketing plans
• Track referral sources
• Monitor, analyze and communicate staff/provide sales performance
• Attend business development seminars
• Plan events from initiation to execution in concert with the C.E.O
• Work with the photographer in generating images and videos
• Ensure images and videos are available for official use
• Prepare space for events
• Manage event RSVP list
• Attend and actively participate in required meetings.
• Manage relationships with clients, vendors, and suppliers
• Prepare requisition list
• Liaise with suppliers and order new raw materials
• Order office supplies
• Order packaging supplies
• Place order for packaging designs
• Monitor the staff punctuality
• Check that the phones are turned on
• Check company emails
• Check orders going out and ensure that they are being processed
• Check the production log and ensure that the materials required are available
• Conduct daily stock intake
• Follow up on all pending raw material orders
• Resolve all operational issues
• Send daily report

Key Requirements:

• Bachelor’s degree or HND  in a related field
• 4 years working experience  in a similar role
• Strong writing and oral communication skills
• Management skills
• Strong customer service approach and attitude
• Experience working in the beauty industry or with companies who have excellent client service delivery