General Manager at Ama-Zuma Group

Job Summary 

• We are seeking an experienced and results-driven General Manager to lead our organization. 
• As a General Manager, you will be responsible for overseeing all aspects of our business operations, including strategic planning, financial management, and team leadership. 
• The ideal candidate has strong leadership skills, business acumen, and a track record of achieving business goals.

Responsibilities

• Supervise the day-to-day operations of the telecommunications department, ensuring effective and efficient use of resources.
• Develop and implement strategies for the installation, configuration, and maintenance of all telecommunications systems and networks.
• Conduct regular assessments to identify areas for improvement and propose solutions to enhance the performance, reliability, and security of our telecommunications infrastructure.
• Oversee the troubleshooting and resolution of telecommunications-related issues, ensuring minimal downtime and disruption to daily operations.
• Maintain up-to-date knowledge of emerging technologies and industry trends, and recommend innovative solutions that align with business objectives.
• Collaborate with cross-functional teams to assess communication needs, recommend appropriate solutions, and oversee the implementation of new telecommunication systems.
• Develop and enforce policies and procedures to ensure compliance with industry regulations and best practices.
• Manage relationships with telecommunications vendors, negotiate contracts, and monitor service level agreements to ensure cost-effectiveness and high-quality service delivery.
• Monitor and analyze telecommunications expenses, identify cost-saving opportunities, and prepare reports for management review.
• Provide technical guidance, training, and support to telecommunications staff, ensuring their professional growth and development.

Telecommunications Manager Required Skills:

• Strong technical expertise in telecommunications systems and networks, including experience with PBX systems, VoIP technologies, call routing, and data networks.
• Proficient in configuring, troubleshooting, and maintaining telecommunications equipment and systems.
• Excellent leadership and team management skills, with the ability to motivate and develop a high-performing team.
• Strong problem-solving and analytical abilities, with the aptitude to quickly assess and resolve complex telecommunications issues.
• Excellent communication and interpersonal skills, with the ability to build relationships with stakeholders at all levels of the organization.
• Knowledge of industry regulations and best practices related to telecommunications.
• Proficiency in project management methodologies and tools.
• Attention to detail and a commitment to delivering high-quality work.
• Ability to prioritize and manage multiple tasks in a fast-paced environment.
• Strong organizational and time management skills.

Required Qualifications

• Bachelor's Degree in Telecommunications, Information Technology, Computer Science, or a related field.
• Minimum of 10 years of experience in managing telecommunications systems and networks.
• Proven experience in leading and managing a team.
• Relevant certifications in telecommunications or related.
• Strong understanding of telecommunications infrastructure, protocols, and technologies.
• Familiarity with telecommunications standards and regulations.
• Excellent knowledge of project management principles and methodologies.
• Ability to stay updated with the latest industry trends and technologies.