Fund Admin Manager at Volition Capital

Roles & Responsibilities

• The candidate will oversee three functions. They will be directly responsible for one of the functions while supervising Associates who will handle the other two aspects. Here are the three functions:

Investment Cycle Management

• Update Investment Management (IM) records from Fund Admin dashboards:
  • Investment bookings, showing member investments
  • Payment transactions, showing bank and payment platform transactions
  • Liquidations, showing member requests for liquidation
  • Payouts, stating deductions for reinvestments
• Create monthly payout forecasts
• Update investment returns on client dashboards and reports
• Cross-check all wallet balances to confirm congruence
• Check for reversals
• Perform dashboard audits
• Implement investment allocation instructions
• Update investment records

Member Management

• Respond to all Investment Management (IM) inquiries and requests from clients
• Respond to IM Emails, WhatsApp and Telegram enquiries (daily)
• Liaise with clients for all liquidations and refund requests
• Validate KYC documents
• Send Source-of-Funds requests to clients
• Prepare client statements and reports
• Escalate investment records disparities
• Script and send payout notification emails and announcements
• Develop monthly IM performance notice

Fund Admin Support

• Provide support for records and documentation
• Update IM calendars
• Prepare IM sales reports
• Prepare other IM reports, as needed

Skill Set and Values

• Strong management skills.
• Obsessive attention to detail.
• High level of Math proficiency.
• Excellent use of Microsoft Excel and Google Sheets.
• Ability to manage complementary stakeholders.
• Strong problem-solving and process improvement mindset.
• Excellent communication and reporting skills.

Experience and Qualifications

• A university degree in a related field or equivalent certification.
• 10+ years of experience in fund administration, investment operations, or a related field.
• Proven experience managing investment records.

Remuneration and Perks

• Competitive remuneration in line with industry benchmarks
• Health insurance
• Communication allowance
• Birthday allowance
• Work-from-home options
• Staff-only investment opportunities
• High degree of autonomy & flexibility
• Global growth opportunities