Fulfillment Admin (Control & Documentation) at Myrtle Management Consultants

The Fulfillment Admin (Control & Documentation) is responsible for ensuring all customer orders are accurately processed, properly documented, and verified before packing begins. The role focuses on order control, reconciliation, courier categorization, and tracking accuracy to support efficient fulfillment operations.

Key Responsibilities

• Print daily customer orders from Shopify
• Reconcile printed orders against Shopify order counts to ensure accuracy
• Categorize orders by courier type (GIG, DHL, Port Harcourt deliveries, Protocol)
• Generate and print DHL shipping labels
• Upload correct tracking numbers after dispatch
• Maintain accurate daily fulfillment records, including:
• Orders received
• Orders processed
• Orders handed over to the packer
• Courier-wise order breakdown

• Handover verified and reconciled order sheets to the packer

Qualifications

• Minimum of OND in Business Administration, Logistics, Supply Chain Management, or a related discipline
• HND or Bachelor’s degree is an added advantage
• 0–2 years’ experience in an administrative, logistics, warehouse, dispatch, or e-commerce fulfillment role
• NYSC completion or exemption is an advantage (where applicable)
• Prior experience handling order processing, reconciliation, documentation, or dispatch coordination is desirable
• Basic familiarity with e-commerce platforms (e.g., Shopify) or willingness to learn on the job
• Working knowledge of courier and dispatch operations in Nigeria (e.g., DHL, GIG, local dispatch riders) is an advantage
• Basic proficiency in Microsoft Excel or Google Sheets for daily reporting and reconciliation