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  • Posted: Feb 3, 2023
    Deadline: Mar 3, 2023
  • PRECIOUS PALM ROYAL HOTEL is a sensational resort strategically located in a serene and cozy and Transport, Headquarters, Lagos - Benin Expressway. Isiohor, Ugbowo environment; and shares a common boundary with the Nigerian Army School of Supply, Benin City, Edo State, Nigeria.
    Read more about this company


    Front Office Manager

    Job Brief

    • We are looking for a Front office manager to manage our reception area.
    • You will act as the ‘face’ of our company and ensure visitors receive a heartwarming welcome.
    • You will also coordinate all front desk activities, including calls, reservations and guest services.
    • As a Front office manager, you should combine a pleasant personality with a dynamic professional attitude to supervise and lead our team.
    • Our ideal candidate can deal efficiently with complaints and has a solid customer service approach.
    • Ultimately, you should be able to ensure our front desk provides professional and friendly service to our customers.


    • Ensure the front desk is tidy and has all necessary stationery and material (e.g. pens, forms and informative leaflets)
    • Train, supervise and support office staff, including receptionists, security guards and call centre agents
    • Schedule shifts
    • Ensure timely and accurate customer service
    • Handle complaints and specific customers requests
    • Troubleshoot emergencies
    • Monitor stock and order office supplies
    • Ensure proper mail distribution
    • Prepare and monitor office budget
    • Keep updated records of office expenses and costs
    • Ensure the company’s policies and security requirements are met

    Requirements and skills

    • High School Diploma; additional certification is a plus.
    • 0 - 3 years of work experience.
    • Proven work experience as a Front desk manager or Reception manager
    • Hands-on experience with office machines (e.g. fax machines and printers)
    • Thorough knowledge of customer service, office management and basic bookkeeping procedures
    • Proficiency in English (oral and written)
    • Solid knowledge of MS Office, particularly Excel and Word
    • Excellent communication and people skills
    • Good organizational and multitasking abilities
    • Problem-solving skills.

    Method of Application

    Interested and qualified candidates should send their Resume to: using the Job Title as the subject of the mail.

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