Front Office Executive at Total Child School

We are seeking a professional, organised, and customer-focused Front Office Executive to provide excellent administrative and front desk support while ensuring a warm and efficient experience for parents, visitors, staff, and students.

Key Responsibilities:

• Maintain a clean, organised, and welcoming front office/reception area
• Deliver exceptional guest and customer service to visitors and parents
• Support the admissions process in collaboration with the admissions team
• Maintain parents’ database and manage correspondence, emails, and periodic updates
• Coordinate graduation-related activities and other school events
• Manage the school’s switchboard and ensure efficient communication systems
• Monitor the school term planner and support administrative operations
• Handle staff correspondence and support HR-related administrative tasks as directed
• Supervise front office personnel and ensure efficient front desk operations
• Monitor and update the school’s CRM software
• Assist with typing and collation of examination materials
• Ensure compliance with school policies and procedures

Requirements:

• Bachelor’s degree in Administration, Communications, Business Administration, or related field
• Proven experience in front office, customer service, or administrative roles
• Strong communication and interpersonal skills
• Excellent organisational and multitasking abilities
• Proficiency in Microsoft Office and CRM systems
• Professional appearance, attention to detail, and customer-oriented approach

If you are passionate about delivering excellent service and supporting efficient school operations, we would love to hear from you.