Front Desk/ Sales Representative at HR-on-Wheels

Our client in the retail industry seeks to hire results-oriented, smart, energetic, young and vibrant qualified candidate to fill the Front Desk/ Sales Representative position.

Location:             Lagos Island

Job Summary:

As a Front Desk / sales representative, you will be responsible for different receptionist and clerical duties. You will also be responsible for using your knowledge of company products or services to connect with customers and generate sales for the organization.  As the front-line-employee, your role will be extremely important for improving customer experience and satisfaction.

Duties and responsibilities:

• Maintain files and records so they remain updated and easily accessible

• Greet, communicate with and welcome guests

•  Answer all the customers' requests and address their complaints

• Answer all incoming calls, redirect them when needed

• Receive letters, packages and send them to the appropriate destination

• Prepare and manage outgoing mails

• Check, sort and forward emails

• Monitor office supplies 

• To process supply orders when needed

• Monitor and update records and files

• Monitor and log office expenses and costs

• Be knowledgeable about every product and excellently emphasize the features of products to highlight how they solve customer problems.

• Answer questions about the products

• Maintain contact list and follow up with customer’s requests. 

Requirements and qualifications

• BSc / HND in related field

• Minimum of 2 years of experience as Front Desk or Sales Representative or similar role

• Hands on experience with office tools and processes

• In-depth knowledge of office management and bookkeeping

• Excellent knowledge of MS Office

• Sense of ownership and pride in your performance and its impact on company’s success

• Critical thinker and problem-solving skills

• Team player

• Good time-management skills

• Great interpersonal and communication skills

• Customer-oriented mindset

•  Amiable and cheerful towards potential and existing customers

• Young and Vibrant

•  Preferably female for gender balance

Benefit:

Salary: 60,000 monthly.

Interested and qualified candidates residing within the Island axis are preferred and will be shortlisted.