Front Desk Receptionist at Sigma Consult

About Our Client:

Our client, a prominent healthcare institution in Lagos State, Nigeria, is dedicated to providing compassionate medical care and support services to patients, families, and visitors.

Role Summary:

As a Front Desk Receptionist, you will be the first point of contact for patients, visitors, and staff, providing excellent customer service and administrative support.

Responsibilities:

• Greet and welcome patients, visitors, and staff in a courteous and professional manner.
• Answer incoming calls and direct them to the appropriate department or individual.
• Schedule appointments and manage the appointment calendar.
• Register patients and verify insurance information.
• Collect co-payments and payments for services rendered.
• Maintain cleanliness and organization of the reception area.
• Assist with administrative tasks such as filing, photocopying, and data entry.

Requirements:

• High school diploma or equivalent.
• Proven experience as a receptionist or in a customer service role.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office applications.
• Ability to multitask and prioritize tasks effectively.
• Professional appearance and demeanor.

Benefits:

• Competitive salary package.
• Opportunities for professional development and career advancement.
• Supportive work environment fostering collaboration and innovation.
• Comprehensive benefits package including health insurance and retirement benefits.