Front Desk Personnel at MacTay Consulting

Job Responsibilities:

• Greet guests and provide them with superb customer service.
• Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper.
• Ability to manage cleaners, drivers and low skilled roles.
• .Answer all client questions and incoming calls.
• Redirect phone calls to the appropriate department and take down messages.
• Accept all letters and packages, and distribute them to their appropriate departments.
• Monitor, organize and forward emails.
• Track and order office equipment and supplies.
• Maintain patients records and files.
• Oversee the office budget.
• Directing patients to their clinical rooms and informing nurses when necessary.

Job Requirements:

• HND/BSc in any field or a relevant qualification.
• A minimum of 1 - 2 years of proven experience in a similar role.
• Previous experience in a medical spa
• Experience working in a spa for high end customer.
• Superb written and verbal communication skills.
• Competency in Microsoft applications, including Word, Excel, and Outlook.
• Good time management skills.
• Experience with administrative and clerical procedures.
• Able to contribute positively as part of a team, helping with various required tasks.