Front Desk Officer at Zurishaddai Recruitment Agency

Job Summary

• We are seeking a friendly, efficient, and detail-oriented Front Desk Officer to manage our front desk operations.
• The successful candidate will be responsible for providing exceptional customer service, managing reception duties, and performing administrative tasks.

Key Responsibilities

• Reception Duties: Greet patients, answer phone calls, and respond to emails in a professional and timely manner.
• Customer Service: Provide exceptional customer service, resolving queries and concerns in a friendly and efficient manner.
• Administrative Tasks: Perform administrative tasks, such as data entry, filing, and record-keeping.
• Appointment Scheduling: Manage appointment scheduling, ensuring accurate and timely scheduling.
• Cash Handling: Handle cash transactions, process payments, and maintain accurate records.
• Security: Monitor and maintain the security of the front desk area, reporting any incidents or concerns.
• Other Duties: Perform other duties as required, such as ordering supplies, maintaining the reception area, and providing support to other departments.

Requirements

• Education: BSc, HND in business administration, office managemement & technology, or related field.
• Experience: 1-3 years of experience in a front desk or customer service role, preferably in a healthcare or dental setting.
• Must Reside on the Island - Lekki Phase 1, Ikate, Jakande, New Road, Ologolo are encouraed to apply

Skills:

• Excellent communication and interpersonal skills.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook).
• Ability to work independently and as part of a team.
• Strong attention to detail and problem-solving skills.

Personal Qualities:

• Friendly, approachable, and customer-focused demeanor.
• Ability to maintain confidentiality and handle sensitive information.
• Flexible and adaptable in a rapidly changing environment.

What We Offer

• Competitive Salary: A competitive salary range based on experience.
• Benefits: Comprehensive benefits package, including health, dental, and vision coverage.
• Opportunities for Growth: Professional development opportunities to enhance skills and knowledge.
• Dynamic Work Environment: A collaborative and dynamic work environment with a team of professionals