Front Desk Officer at Visions Opticals

Summary

• The Front desk officer will serve as the first point of contact to clients, welcoming them in a warm and friendly manner.

Duties / Responsibilities

• Welcome and assist patients/clients in a warm and friendly manner
• Handle phone calls and messages sent on phone, via email or whatsapp promptly
• Properly schedule appointment
• Handle and resolve clients complaints effectively
• Service the need of existing clients and build new relationships
• Notify clients about new collections in store
• Compile and analyze sales figure

Skills / Requirements

• B.Sc holder from a reputable university
• Not less than 2 years post-NYSC relevant work experience
• Excellent communication skills
• Good sales and negotiation skills
• Must be tech savvy and be quick to adapt to new technologies and equipment
• Great problem solving skills
• Must take initiative and be self-driven.

Remuneration

• Very competitive salary.
• Other Benefits: Lunch, Hmo, Staff vehicle.