Front Desk Officer at UAC

Job Summary

Responsible for creating a positive and welcoming environment for visitors and providing efficient administrative support to the organization.

Key duties and responsibilities

• Welcome visitors, clients, customers, or regulatory representatives and provide a positive first impression. Assist visitors with inquiries and provide relevant information about the company and our products.
• Provide excellent customer service by addressing inquiries or issues and attending to incoming calls promptly and professionally. Escalate more complex issues to the appropriate employee for resolution
• Timely receipt, sorting and distribution of mail/deliveries (incoming /& outgoing). 
• Responsible for the scheduling and coordination of meetings for the meeting rooms at the Head office
• Maintain office security by implementing safety procedures and access points at the reception area; Monitor and review the security logbook.
• Prepares and submit weekly reports for management.
• Provide administrative support to co- employees as at when needed.
• Liaise with government or regulatory officials and relay / direct all issues immediately to relevant stakeholders

Requirements

The ideal candidate will possess

• A bachelor’s degree or HND in relevant disciplines with NYSC certificate.
• Minimum of 2 years’ experience as a Front Desk Officer or Receptionist.
• Excellent verbal and written communication skills.
• Professional appearance and demeanor.
• Strong organizational and multitasking abilities.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook).
• Familiarity with basic office equipment e.g., printers, scanners