Front Desk Officer at SycamoreNG

Job Summary

• We are seeking a professional and customer-focused Front Desk Officer to serve as the first point of contact for our organization.
• The ideal candidate will manage front office operations, provide administrative support, and ensure a welcoming experience for all visitors and staff.

Key Responsibilities

• Greet and attend to visitors in a courteous and professional manner
• Manage incoming calls, emails, and general inquiries
• Maintain a clean, organized, and presentable reception area
• Schedule appointments and manage meeting room bookings
• Handle incoming and outgoing correspondence (mail, packages, deliveries)
• Provide basic administrative and clerical support
• Maintain visitor logs and ensure compliance with security procedures
• Support internal teams with coordination and communication as required.

Requirements

• Bachelor’s Degree or its equivalent in a relevant field
• Minimum of 3 yearsproven experience in a front desk, receptionist, or administrative role
• Prior experience in a customer service or customer-facing role is an added advantage
• Excellent verbal and written communication skills
• Strong interpersonal and relationship management abilities
• Proficiency in Google Workspace applications
• Strong organizational, multitasking, and time management skills
• Professional appearance with a courteous and positive attitude
• Ability to work effectively in a fast-paced environment
• Candidates residing within close proximity to Victoria Island, Lagos will be given preference.