Front Desk Officer at Smooth Promotions

• Smooth promotions (HIPTV) are a team family organization where we stay true to our values. We are on a journey to sustainably be the industry benchmark for quality and innovative service delivery to target audiences and clients. We also have the vision to optimize stakeholder value by consistently delivering superior returns on investment.

Job Responsibilities

• Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
• Greet and welcome guest
• Answer questions and address complaints
• Answer all incoming calls and redirect them or keep messages
• Receive letters, packages etc. and distribute them
• Prepare outgoing mail by drafting correspondence, securing parcels etc.
• Check, sort and forward emails
• Monitor office supplies and place orders when necessary
• Keep updated records and files
• Take up other duties as assigned

Requirements and skills

• Proven experience as front desk representative.
• Familiarity with office machines (e.g. printer etc.)
• Proficient in English (oral and written)
• Excellent knowledge of MS Office
• Strong communication and people skills
• Good organizational and multi-tasking abilities
• Problem-solving skills
• Customer service orientation
• 25 years below should apply