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  • Posted: Oct 3, 2024
    Deadline: Nov 3, 2024
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  • F-PRO Computer College offers world class computer training & certification in the ICT Industry with major focus on IT Training/Education, Publishing, E-commerce web application, Web Design / Development, IT Solutions Development & Services, e-Learning Solution Development and Implementation among other businesses.
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    Front Desk Officer / Receptionist

    Job Summary

    • We are looking for a pleasant Front Desk Representative to undertake all receptionist and clerical duties at the desk of our main entrance.
    • You will be the “face” of the company for all visitors and will be responsible for the first impression we make.
    • The ideal candidate will have a friendly and easy going personality while also being very perceptive and disciplined.
    • You should be able to deal with complaints and give accurate information. A customer-oriented approach is essential.
    • The goal is to make guests and visitors feel comfortable and valued while on our premises and also answer questions related to enquiries.

    Responsibilities

    • Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
    • Greet and welcome guests
    • Answer questions and address complaints
    • Make calls to prospective customers educate them on what we do and who we are.
    • Answer all incoming calls and redirect them or keep messages
    • Receive letters, packages etc. and distribute them
    • Prepare outgoing mail by drafting correspondence, securing parcels etc.
    • Check, sort and forward emails
    • Monitor office supplies and place orders when necessary
    • Keep updated records and files
    • Monitor office expenses and costs.
    • Take up other duties as assigned (travel arrangements, schedules etc.).

    Requirements and Skills

    • High School Diploma; additional qualifications will be a plus.
    • 3 - 5 years work experience.
    • Proven experience as front desk representative, agent or relevant position
    • Familiarity with office machines (e.g. fax, printer, scanner etc.)
    • Knowledge of office management and basic bookkeeping
    • Proficient in English (oral and written)
    • Excellent knowledge of MS Office (especially Excel and Word).
    • Strong communication and people skills
    • Good organizational and multi-tasking abilities
    • Problem-solving skills.
    • Customer service orientation.

    Check how your CV aligns with this job

    Method of Application

    Interested and qualified candidates should send their CV including a link to their Portfolio and a Cover Letter to: career@fproictconsulting.com using the Job Title as the subject of the email.

    Note: Interviews will include a teaching demonstration and portfolio review.

    Location: Alakuko Road, Lagos

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