Front Desk Officer at Prestigious Consulting Group

Job Summary

• A Front Desk Officer in a hospital serves as the first point of contact for patients and visitors, handling administrative tasks and ensuring smooth operations at the reception.

Key Responsibilities

• Greet and attend to patients and visitors.
• Schedule and confirm patient appointments.
• Handle phone calls, emails, and inquiries.
• Maintain and update patient records.
• Coordinate with medical staff for smooth workflow.
• Assist patients with billing and insurance claims.
• Ensure the front desk area is clean and organized.
• Maintain confidentiality of patient information.
• Address and resolve patient complaints professionally.

Qualifications

• Candidates should possess Bachelor's Degrees
• Minimum of 1 year of experience as a front desk officer preferably in a healthcare setting.
• Strong numerical and multitasking skills.
• Excellent communication and customer service skills.
• Attention to detail and ability to handle transactions accurately.
• Must have worked in a Hospital
• Must live around Lekki.