Front Desk Officer/ Office Administrator at Mwanga

We are looking for a warm Front Desk/ Office Administrator to undertake all reception and clerical duties at our office. He/She will be the “face” of the company for all visitors and will be responsible for the first impression made on visitors. The ideal candidate will have a friendly and easy-going personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information. A customer-oriented approach is essential. The goal is to make guests and visitors feel comfortable and valued while on our premises.

Job Description

• Maintain a clean and professional appearance and manner in receiving guests.
• Keep the front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
• Receive letters, packages etc. and distribute them.
• Answer questions and address complaints to the right person/ department.
• Supervise tasks assigned to support staff such as cleaning and security.
• Keep an updated inventory of office supplies and arrange for the procurement of more supplies where necessary.
• Supervise the work of vendors and artisans within the office space.
• Carry out designated tasks from direct report/supervisor.