Front Desk Officer at Merit Telecoms

Duties and Responsibilities

• Answer, screen and forward Incoming calls promptly and professionally
• Take and relay message accurately
• Handle inquiries and provide accurate information regarding the organization
• Greet and welcome Visitor, Clients, Customers as they arrive
• Respond to visitor’s and client’s questions professionally and courteously
• Direct visitors to the appropriate office or department efficiently
• Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.).
• Maintain a positive and professional demeanor at all time
• Receive, sort and disturb incoming mail and packages
• Organise and schedule meetings, including booking of meeting rooms and arranging necessary equipment
• Maintain visitors log and issues visitor badges as needed
• Monitor inventory of office supplies and place order when necessary
• Ensure Reception area and meeting rooms are well stocked with necessary supplies
• Stay updated on organizational policies, procedures, and service to provide accurate information to visitors and clients