Front Desk Officer (Male) at Halogen Group

Job Overview

• We are currently hiring a Front desk officer (Male)for our client who would be responsible for taking care of guests and customers.
• Their work mainly involves interacting with customers and business partners, either in person or through phone calls.

Job Description

• Provide excellent customer service delivery to clients.
• Responsible for maintaining sanitation and orderliness of the company reception area at all times.
• Deal with all enquiries in a professional and courteous manner, in person and on the telephone.
• Receive In-coming mails/correspondence, registration of such documents and re-directing it to the appropriate staff.
• Maintain staff attendance register.
• Fulfill all reasonable requests from guests to ensure their comfort, satisfaction and safety.
• Conduct basic security checks throughout the day and report concerns to the Head Corporate Services.
• Report any maintenance issues immediately to the Head Corporate Services, including all furniture, fittings and equipment around the reception area.
• Acts as first point of contact for guests and employees.
• Adhere to instructions given by management and ensure that all polices regarding office support and administration are adhered to.
• Oversee all admin related procurements i.e. stationeries, provisions etc.
• Update appointment calendars and schedule follow-up appointments.

Qualifications

• Bachelor's Degree in any field.
• 1-3 years’ experience in operations, customer service or administration area.
• Good interpersonal skills and etiquette.
• Excellent communication skill; listening, speaking, reading and writing.
• Service driven hand flexible.
• Computer proficiency.
• Ability to handle pressure.