Front Desk Officer at Integrated Corporate Services - ICSL

Responsibilities

• Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
• Greet and welcome guests
• Answer questions and address complaints
• Answer all incoming calls and redirect them or keep messages
• Receive letters, packages etc. and distribute them
• Prepare outgoing mail by drafting correspondence, securing parcels etc.
• Check, sort and forward emails
• Monitor office supplies and place orders when necessary
• Keep updated records and files

Requirements and Skills

• OND holder graduate
• 0 - 2 years of work experience.
• Proven experience as a front desk representative, agent or relevant position
• Knowledge of office management
• Proficient in English (oral and written)
• Knowledge of MS Office (especially Excel and Word)
• Strong communication and people skills
• Good organizational and multi-tasking abilities
• Problem-solving skills
• Customer service orientation.