Front Desk Officer at Hoop Telecoms

Job Summary

• As our Front Desk Officer, you will be responsible for creating a positive first impression, managing front office operations, and supporting daily administrative functions. Your role is crucial to ensuring smooth communication between the company and its visitors.

Key Responsibilities

• Greet and welcome guests in a professional and friendly manner
• Answer, screen, and forward incoming calls
• Maintain the front desk and reception area in a neat and presentable condition
• Receive and sort daily mail and deliveries
• Schedule appointments and manage meeting room bookings
• Provide administrative support to other departments as required
• Maintain visitor logs and enforce security protocols
• Assist with general office duties including data entry, filing, and documentation

Requirements

• 1–2 years experience in a similar front desk or customer-facing role
• Minimum of OND/HND/BSc in any discipline
• Excellent verbal and written communication skills
• Good interpersonal and customer service skills
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
• Well-organized, detail-oriented, and able to multitask
• Friendly, confident, and professional demeanor