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Gran Melia Hotel is a sumptuous hideaway set on a 10 plot land strategically positioned on the tranquil Lekki Peninsular. This hotel offers you the ultimate in comfort and privacy. The cutting edge design and high tech facilities provide you with the ultimate paradise to unwind and relax in style.
Front Desk Agent Job Description
We are looking to hire an upbeat Front Desk Agent to assist with checking guests in an out of our establishment. The Front Desk Agent will assist guests with inquiries, problems and complaints. The Front Desk Agent will be responsible for receiving guests’ payments and for balancing cash at end of shift. You will be familiar with the hotel layout, be up to date with different tariffs and special offers, understand the in-house restaurant's operation to facilitate guests' dining reservations and to make recommendations, and be proficient with operating the switchboard. You will ensure keys are handed back on guests' departure.
To ensure success you will be professional and pleasant in challenging situations, and take responsibility for satisfaction of guests from arrival to departure. Preferred candidates will be positive, pro-active and be skilled at multitasking in a fast-paced environment.
Front Desk Agent Responsibilities:
Front Desk Agent Requirements:
Interested and qualified candidates should forward their CV to: humanresources@granmeliahotel.com.ng using the position as subject of email.
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