Front Desk Officer (Field / Digital Marketing Support) at Code Lab IT & Engineering Services

Location: Sabon-Lugbe, Abuja (FCT) 

Job Summary

• The Front Desk & Marketing Support Officer will serve as the first point of contact for visitors and clients, ensuring a professional and welcoming experience.
• In addition, the role will provide active support to both the Digital and Field Marketing teams by assisting with content creation, campaign execution, lead generation, and participating in on-ground marketing campaigns.
• Thisrole requires strong communication, organizational skills, and a proactive, outgoing personality.

Key Responsibilities
Front Desk Duties:

• Greet and welcome clients, visitors, and staff in a professional manner.
• Answer, screen, and forward phone calls and emails promptly.
• Manage front desk activities including correspondence, visitor logs, and appointments.
• Handle inquiries and provide accurate information about the company’s products and services.
• Maintain a tidy and organized reception area.

Marketing Support (Digital & Field):

• Assist the digital marketing team in creating, posting, and monitoring content on social media platforms.
• Support campaign execution by gathering leads, responding to online inquiries, and engaging with prospects.
• Help prepare marketing materials such as flyers, brochures, and digital creatives.
• Provide administrative support for field marketing activities, including event coordination and logistics.
• Actively participate in outdoor marketing campaigns, activations, and promotional events, representing the company to potential customers.
• Assist in collecting and analyzing customer feedback and market data.
• Coordinate with sales and marketing teams to ensure consistency in branding and promotional activities.

Qualifications & Requirements

• Bachelor’s degree (or equivalent) in Marketing, Communications, Business Administration, or related field.
• Proven experience as a front desk officer, administrative assistant, or marketing support is an advantage.
• Strong communication and interpersonal skills.
• Willingness to go out for field marketing campaigns and client engagement activities.
• Basic knowledge of social media management and digital marketing tools.
• Proficiency in MS Office Suite (Word, Excel, PowerPoint) and comfort with online tools.
• Good organizational and multitasking abilities.
• Professional appearance and customer-focused mindset.

Key Competencies:

• Excellent communication (verbal & written).
• Strong interpersonal and relationship-building skills.
• Confidence in engaging with clients/customers in person.
• Attention to detail and problem-solving ability.
• Ability to manage multiple responsibilities effectively.
• Creativity and willingness to learn marketing tools and techniques.

Salary
N170,000 / month.