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  • Posted: May 4, 2021
    Deadline: Jul 15, 2021
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  • Proxynet Communications is an Information Technology Company focusing on Systems Integrations, Network Security / disaster recovery Solution, Enterprise Software Solutions. Our businesses are strongly channeled to providing integrated, turnkey, technology solutions to the financial, manufacturing, telecommunications, government, Oil and blue chip sectors in ...
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    Front Desk Officer (Female)

    An IT firm, located in Ikeja, Lagos is recruiting for the following vacant position.

    • Must be Excellent use of computer ( all office package) 
    • Maintains customer records by updating account information.
    • Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment;
    • following up to ensure resolution.
    • Resolve customer complaints via phone, email, mail, or social media..
    • Build customer database.
    • Act as the company gatekeeper.
    • Sell products and services via cold calls and emails and social media
    • Utilize computer technology to handle high call volumes.
    • Work with customer service manager to ensure proper customer service is being delivered.
    • Take and prepare minutes of meetings
    • Ability to remain professional and courteous with customers at all times
    • Excellent verbal and written communication skills
    • Basic qualification should be OND/HND

    Method of Application

    Applicants should send CVs to [email protected] using the job title as subject of the mail

    Note: Never pay for any training, certificate, assessment, or testing to the recruiter.

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