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  • Posted: May 26, 2021
    Deadline: Jun 5, 2021
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  • Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us

    Hush’D is a skincare, beauty, and wellness company. We commenced operations in Lagos, Nigeria in 2014, after it was duly registered under the Corporate Affairs Commission of Nigeria.
    Read more about this company

     

    Front Desk Agent

    KEY RESPONSIBILITIES

    • Receive all Customers, welcome all incoming Customers by standing up and smiling warmly at them.
    • Keep reception tidy and welcoming for all potential Customers.
    • Advise Customers on our products and make recommendations to them in line with their needs.
    • Cross-sell and up-sell company’s products and services to Customers.
    • Assist the Customer Service representatives to handle orders via social media platforms.
    • Process Customers’ orders and liaise with the logistics team for packaging.
    • Oversee all products displayed in the show room; take inventory every morning & evenings and ensure alignment with numbers on the system.
    • Ensure the showroom is stocked to maximum capacity at all times and products are arranged in an organized manner.
    • Follow up with new and existing Customers through phone calls and messages as well as support in the implementation of other Customer retention initiatives.
    • Implement Customer service strategies for increasing sales. Ensure that assigned sales targets are met periodically.
    • Retire cash and POS transactions to the appropriate authority at close of business.
    • Other Duties as assigned by management.

    QUALIFICATIONS AND REQUIREMENTS.

    • Must be a lady
    • A minimum of B.SC/HND
    • 1-year experience as a Customer Service officer in a call center.
    • Excellent interpersonal skills.
    • Excellent Communication and presentation skills.
    • Problem Solving skills.
    • Proficiency in use of Microsoft office package
    • Experienced in the use of Sales software

    Method of Application

    Interested and qualified candidates should apply using the Apply Now button below.

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