Fraud Risk Management Manager at AIICO Insurance

Job Description

• Leading and managing the fraud risk management programme and fraud unit of the company. This includes developing, implementing, and maintaining the necessary policies, procedures, controls, and training required to assist the company in preventing, monitoring, detecting, investigating, and reporting fraud and misconduct-related matters.

FUNCTIONS & RESPONSIBILITIES

• Manage, lead, and develop a dynamic and experienced Fraud team
• Develop, implement and take ownership of a fraud risk management program, framework, and standards for fraud monitoring, detection, case management, investigating and reporting.
• Assess the fraud risks faced by the company through the implementation of a fraud risk assessment and prevention process and ensure that an appropriate action plan is in place to address control weaknesses and mitigate fraud risk
• Ensure that appropriate fraud management controls (prevention, detection, recovery, deterrence) and monitoring processes are in place for existing products/services.
• Provide subject matter expertise on Fraud Risk Management, drawing on financial intelligence and law enforcement networks, professional qualifications and experience
• Responsible for the overall coordination of the fraud risk management program (strategy/policy development, strategy/loss analytics, Investigations, collaboration with Businesses, Operations and Legal/Compliance on the execution of strategies/policies).
• Acting as the initial point of contact for law enforcement agencies, internal and external sources, receiving reports of data compromises and fraud-related events and ensuring appropriate action is taken.
• Coordinate and lead fraud investigations to ensure appropriate and timely responses to fraud incidents and longer-term remediation efforts implemented to reduce likelihood and impact. Ensure that significant fraud investigations are concluded internally and externally where relevant.
• Issue investigation and other management and board reports, make recommendations and advise senior management on the appropriate action to be taken based on the outcome of investigations and investigation report findings.
• Develop efficiencies in establishing contacts with customers when suspicious fraudulent activities are identified through internal controls or detection systems/ methodologies to determine if the activities are fraudulent
• Continually monitor the external environment through a variety of internal/ external sources and the media to identify fraud risks which may potentially impact the Bank in the future. Manage the mapping and assessment of those risks, the quantification of the potential impact and escalate to senior management where necessary.
• Conducts regular assessments and reviews to ensure that the prevention and detection measures are effective and up to date. Also, provide training and education to employees on fraud awareness and prevention.
• Take a leading role in the selection of systems and tools used for fraud risk management, ensuring that regulatory and company requirements and standards are met.
• Stay up to date with industry trends and best practices in fraud prevention to continuously improve the company's fraud risk management programme and any other tasks and roles that may be assigned from time to time by the CRO

EDUCATION AND EXPERIENCE

• Completion of a tertiary qualification from a reputable institution, preferably in Law/ Criminology/Risk Management / Finance/ Accounting
• Professional / Technical Qualifications / Diplomas: CFE, ACFE, FRM, or other similar qualifications would be an added advantage
• Minimum of 5 years of Fraud risk management/ investigations experience in intelligence, forensics, police, financial industry or consulting.
• Previous experience in leading and managing fraud units/teams is preferential.
• Experience in interaction with the police and other authorities in fraud matters

SKILLS / COMPETENCE REQUIREMENTS

• Analytical and Investigation: Excellent Analytical and Investigation skills and attention to detail.
• Communications and report writing Skills: Strong verbal and written communication skills
• Teamwork: Balances team and individual responsibilities, exhibits objectivity and openness to others' views, gives and welcomes feedback, contributes to building a positive team spirit, puts success of team above own interests, supports everyone's efforts to succeed.
• Planning/Organizing and Control: Prioritizes and plans work activities, uses time efficiently
• Management and People skills: Ability to manage a team, provide guidance and mentoring.
• Ability to perform duties with utmost honesty, free from bias while putting the organization's interests before personal interests.