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  • Posted: Sep 17, 2021
    Deadline: Sep 25, 2021
  • UP® otherwise known as Unified Payment Services Limited is Nigeria’s premier Payments & Financial Technology company founded in 1997 by a consortium of leading Nigerian banks. UP® operates as a shared infrastructure for the banking community in Nigeria and Payments Service Provider within and outside Nigeria, with a vision to be the most preferred e-payment service provider in Africa.
    Read more about this company


    Fraud Desk Officer / Service Recovery Specialist

    Location: Victoria Island, Lagos

    Duties & Responsibilities

    • Merchant transaction monitoring on TWO, Watchlist & Hospitality Merchants’ report.
    • Pay Attitude transaction monitoring, investigation and trend analysis.
    • Periodic/monthly submission of blocked users, newly onboarded customers, fraudulent transactions, approved and declined transactions and trend analysis.
    • Work closely with other depts. within the organization to investigate and resolve fraudulent incidences.
    • Escalate issues with potential for negative industry and/or corporate exposure
    • Prompt response to enquiries from HelpDesk and Customer service.
    • Investigation and response to scheme transactions.
    • Timely investigation on fraud incidences reported by banks, merchants and other external e-payment stakeholders.


    • Interested candidates should possess an OND qualification
    • 0 - 3 years relevant work experience.

    Key Competency Requirements:

    • Computer Literate
    • Knowledge of Microsoft office packages such as Word, Excel and Powerpoint.

    Method of Application

    Interested and qualified? Go to Unified Payment Services Limited on to apply

    Note: Never pay for any training, certificate, assessment, or testing to the recruiter.

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