Food & Beverage Head at Bricklane Consulting

Job Description

• Displays leadershiping guest hospitality, exemplifies excellent customer service
• Participation and input towards F&B Marketing activities.
• Report on sales results and productivity to management.

Basic Function:

• Preparation of Sales Promotions & Mailings.
• Customer Follow-up on timely basis.

Principal Duties

• Preserve excellent levels of internal and external customer service.
• In charge of developing the restaurant's profitability, the F&B Head elaborates and controls the operating operational, quality, and administrative functions are carried out properly.
• As a Food & Beverage Head, you are responsible for managing all aspects of the food and beverage service.
• The Food & Beverage Head for Gaby Lagos is responsible for managing all the club's entire food service.
• Telemarketing to Members and previous customers to inquire about possible future bookings and Specifically, you will be responsible for performing the following tasks to the highest standards:
• Full-Time Working Hours is required and participates in the irrecruitment and training.
• Handle all Food & Beverage inquiries and ensures timely follow up on the same businessday.
• Coordinate with all meeting / event planners on their specific event requirements and informing
• Manage inventory, purchase, storage and use of food and beverage stock items.
• Assign duties to all Front of Housestaff, instructing work duties and communicating with them of services & facilities offered. This includes proposals, contracts, estimated and actual budget of each point of sale, manages purchases, participates in the creation of the menu and in the setting.
• Identify customers’ needs and respond proactively to all their concerns.
• Motivation and teamwork.
• Quality of Food & Beverage services and department phone handling.
• Establish targets, KPI’s, schedules, policies, and procedures for team.
• Collaborate with the Head Chef during food tasting sessions and guide service staff on all.
• Minimize number of guest/ member compaints.

Requirements

• Candidates should possess relevant qualifications with experience.

Salary & Benefits

• Salary: N600,000 - N700,000 / Month.
• Leave Allowance, HMO, Pension.