Fleet Officer at Kwik Delivery

Who You Are

• You are a process-oriented, planner, highly organise person with the ability to recruitment and engagement of couriers/messengers. You have a good understanding of fleet management.
• You work in partnership with hub operations team to ensure overall fleet conditions and performance.
• You are ready to roll up your sleeves, join a passionate team, and build a business at light speed while tackling the large Nigerian parcel shipping market.
• You will make sure that our amazing services are available and perfectly executed to our customers conveniently and seamlessly.

What You'll Do

• Monitor, anticipate and manage the live operation to ensure a greater user experience
• Manage real time fleet capacity
• Lead the communication with the fleet for ongoing orders
• Give a structured and actionable daily feedback to the Head, Fleet Management
• Ensure a smooth operation by ensuring that messengers are available for order fulfilment.
• Responsible for fleet operation tracking, including creation of performance, efficiency etc.
• Make sure all couriers adhere to Kwik regulations, SLAs and SOPs.
• Monitors and ensure fleet operations in compliance with local rules and regulations
• Ensure fleet availability to meet all customers request across the state

What You'll Bring

• BA / BSc degree in Social Sciences, Operations or equivalent practical experience.
• 2+ years of experience managing transportation operations to ensure lowest-cost and on-time delivery
• Experience in managing fleet
• Ability to take initiative and be flexible in a constantly-changing work environment
• Excellent communication skills
• Strong knowledge of excel / google sheets and ease with a variety of tech platforms and reporting.

Life at Kwik

• Join a diverse, passionate & driven team of all backgrounds
• Casual work environment
• Comprehensive health benefits to fit your needs
• Competitive salary
• And more