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  • Posted: Aug 13, 2026
    Deadline: Not specified
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  • Ascentech Services Ltd acts as a gateway to provide a wide range of recruitment and selection services to companies. We are a dedicated team of professional consultants offering top-of-the-line executive recruitment and selection services. We cater for the needs of a range of professionals seeking employment and work together to create effective solutions using our networks and strong client base.
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    Field Support Engineer (Onsite Technical Support)

    Job Summary

    • We are looking for a proactive and technically skilled Onsite Technical Support (Field Support Engineer) to install, maintain, and troubleshoot internet connectivity solutions for customers.
    • The ideal candidate will ensure prompt resolution of technical issues while delivering excellent customer service.

    Responsibilities

    • Install, configure, and maintain internet connectivity equipment.
    • Troubleshoot network, internet, and hardware-related issues on-site.
    • Configure routers, switches, and customer premises equipment (CPE).
    • Conduct site visits for installations, repairs, and preventive maintenance.
    • Escalate complex technical issues to the appropriate team.
    • Maintain accurate records of service activities.
    • Provide technical support and educate customers on equipment usage.

    Requirements

    • Bachelor's Degree or HND in Computer Science, Information Technology, Engineering, or a related field.
    • 1–3 years of experience in field technical support or ISP operations.
    • Basic knowledge of TCP/IP, LAN/WAN, Wi-Fi, and networking.
    • Experience configuring networking devices such as routers and switches.
    • Strong troubleshooting, communication, and customer service skills.
    • Professional networking certifications are an added advantage.

    Check how your CV aligns with this job

    Method of Application

    Interested or qualified candidates should send their CVs to Cv@ascentech.com 

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