We are looking for a talented Field Service Engineer to join our Service team and work with Sidel high-speed Rotary Blowing, Filling, and Labeling machines.
This role involves traveling across Africa, the Middle East, and Asia Pacific, supporting our global clients with installation, maintenance, and troubleshooting of advanced equipment.
Your Mission:
To Perform Installation, start‐up, commissioning of the Sidel Equipment (Filler) supplied to customer sites.
Perform technical assistance during and after the warranty period, carry out training and other after sales services of Sidel’s equipment installed at customer sites.
Finally, a good understanding of the customer needs is to be developed to provide objective advice and to ensure customer satisfaction.
Responsibilities
Installation, Qualification & Testing and evaluate equipment performance at customer plant, based on technical, contractual and safety specifications.
Operate on Mechanical systems, HMI for regular activities and troubleshooting as per Standard Operating Procedures.
Execute electrical work (e.g., cable wiring)
Properly handle, check, and transfer equipment non-conformities.
Prepare Job Progress Chart and technical reports in reference to carried-out activities.
Ensure ultimate internal and external customer satisfaction.
Perform activities in line with the Standard Operating Procedures (SOPs), Sidel coordination plan and customer rules.
Report after sales opportunities detected on Customer site.
Coach junior colleagues on the on-site behavior, technical activities, troubleshooting and reporting deliverables.
Report to the Installation Site Manager for team site activities.
Requirements
Graduate of Mechanical Engineering / Mechatronics Engineering / Electromechanical Engineering or equivalent.
Min 5 years experiences in field service environment.
Experiences in high speed rotary filling machine PET.GLASS and CAN.
Experiences in different application e.g., CSD (Carbonated), HR (Hot Filling), PH (Preferential heating), Aseptic, plasma coating technology PET, and others is an advantage.
English fluent, written and spoken.
Consolidated technical background on Mechanical, Electrical and Electronics.
Knowledge of others Sidel equipment or packaging equipment such Blowing and labeling machine is an advantage.
Knowledgeable with the PLC (Siemens / B&R / ELAU) is an advantage.
Able to travel (up to 90% in international environment)
Gmail
Yahoomail