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  • Posted: Aug 26, 2022
    Deadline: Sep 10, 2022
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  • Ascentech Services Ltd acts as a gateway to provide a wide range of recruitment and selection services to companies. We are a dedicated team of professional consultants offering top-of-the-line executive recruitment and selection services. We cater for the needs of a range of professionals seeking employment and work together to create effective solutions using our networks and strong client base.
    Read more about this company

     

    Field Service Engineer

    Job Title: Field Service Engineer

    Industry/Sector: Manufacturing (Air Solutions Provider)

    Location: Oregun, Lagos.

    Employment Type: Full-time

    Products: Dehumidifier,Gas Phase Filtration Systems, Plastics Auxiliary Equipment, Adsorption Chillers, Fresh Air,etc.

    Responsibilities

    • Responds to customer complaints.
    • Evaluates and resolves customer’s problem.
    • Installation and repair of machine.
    • Troubleshoot and proffer solution to customer equipment
    • Train customer personnel on machine operation.
    • Repairs, tests, and maintains machine.
    • Monitors performance of the machine.
    • Provides customers with regular reports and feedback on their service requests.
    • Develops and maintains relations with customers.
    • Reports common complaints of customers to top management in order to address the situation for future reference.
    • Offers feedback on product development, features, and functions.

    Requirements

    • HND / Bachelor's Degree in Electrical / Mechanical Engineering or related field
    • 1-2 years of experience working as service engineer
    • Excellent analytical, interpersonal and communication skills with the ability to communicate complex technical issues in an easy-to-understand manner.
    • Resourceful, with the ability to work independently
    • Strong time management skills
    • Ability to check, repair and advise customers on products
    • Decision-making, problem resolution and creative thinking skills
    • Attention to detail.
    • Ability to multi-task activities with shifting priorities. Able to work productively in a pressurized environment
    • Willingness to travel.

     

    Check how your CV aligns with this job

    Method of Application

    Interested and qualified candidates should forward their CV to: cv@ascentech.com.ng using the position as subject of email.

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