Field Quality Associate at Food Concepts Plc

Job Purpose

• The Associate will be directly responsible for strict compliance with Quality, environmental, Health and Safety, and regulatory matters support in the assigned region/patch

Core Responsibilities and Key Result Areas

• To strictly adhere to statutory and regulatory requirements in Lagos stores and Pie production unit.
• To adhere to all the safety and environment regulations within and around the production area (PPU) and all the company brands (CR stores, Pie Express and Chopbox).
• To ensure discipline in all the FC department in the region, example: wearing uniform, wearing of badges, using of proper tools, and to ensure that all safety requirements are met.
• To ensure effective co-ordination with all the sections within the region (Lagos) FC units, for effective service to other departments/divisions/units.
• To ensure calibration of all the measuring and weighing equipment under direct control of the shared service division are carried out regularly and recommends such to other departments.
• To ensure good housekeeping and cleanliness in the area of control all the time.
• To submit the required reports example: daily, weekly, monthly or any periodic reports to the superior.
• To strictly adhere to the requirements of the ISO 9001, 14001, 22000, and 45000 and other company adopted quality/operation management system.
• To ensure and maintain all operations, and technical document assigned to him/her.
• To ensure strict conformity to cGMP, and GHP always
• To ensure conformity of all raw materials and packaging materials to specifications before usage in the production shop floor (Pie production unit), and CR Stores.
• To ensure strict compliance to FC process standards, such as Operation Alert, SIC (Short Interval Control), and carry out on the spot checks on processes and materials before clearance for use/dispatch.
• The staff should develop a measurable standard for materials and processes assigned to him/her.
• The staff should report any non – conformity beyond his competence to the Superior without assumption.
• To cater for regulatory activities with the government agencies.
• The staff is duty bound to maintain confidentiality of all technical information or documentation at his disposal.

Key Performance Indicators

• Efficiency Indicator – Productivity
• Impact Indicator – Customer satisfaction and Fidelity
• Effectiveness Indicator - Value
• Customer service Indicator – Customer complaints
• Safety Indicator – Quality/Safety

Knowledge Requirements

• Knowledge of food operations
• Knowledge of current Good Hygiene practice
• Knowledge of relevant regulatory standards and requirements
• Knowledge of Quality Assurance policies and procedures and Safety – Food, Fire, Occupational Health and Environment
• Knowledge of tools, methods and concepts of quality assurance

Job Specifications

• A minimum of a Bachelor’s degree in Natural/Physical science or Manufacturing management is required.
• Possession of any relevant certification such as Six Sigma, Quality Engineer or Quality Auditor is essential
• Minimum of 3 - 4 years’ experience in similar role

Decision Expectations

• Investigate conformance to Company specification and deliverables.
• Report Quality or Safety issues to ensure conformance to Specifications and quality deliverables