Field Manager at Smollan

Key Responsibilities and Deliverables
Manage promotional activity:

• Facilitate the implementation of promotion grids
• Ensure field force are informed about time frames for promotions
• Communicate promotional activities to field force
• Ensure understanding of objectives of various promotions
• Ensure POS material is delivered to stores
• Ensure sufficient stock has been ordered within required timeframes
• Ensure promotional activities have been implemented and maintained
• Provide feedback to relevant stakeholders
• Monitor competitor’s new innovations
• Analyses and manage data integrity (Field comms).

Achieve POP objectives:

• Ensure generic Planograms are implemented
• Ensure store-specific planograms and category flows are implemented and maintained
• Provide feedback to Clients with regards to forward share changes
• Ensure forward share is reflected on shelf as per rate of sale
• Ensure market share is reflected in the category
• Ensure shelf health is implemented and maintained.

Effective and efficient achievement of targets:

• Communicate sales targets to the Field Force
• Increase volumes in stores
• Identify in-store cross-merchandising opportunities
• Ensure stock pressure is applied
• Ensure forward share reflects Rate of Sales (ROS)
• Monitor in-store pricing
• Ensure out-of-stocks are limited
• Ensure sufficient ordering of stock on Nominated Order Day (NOD)
• Ensure delivery of stock as per Nominated Delivery Day (NDD)
• Minimise credit notes
• Monitor sales to ensure sales targets are achieved
• Drive ad-hoc promotions to increase sales
• Develop alternative strategies to increase sales
• Ensure timeous promotional activities are implemented.

Control expenses:

• Pro-active operational excellence
• Manage the resources required to ensure efficient and effective day-to-day operations of store execution including flexible people and resource allocation
• Continuous monitoring of service delivery
• Ensure implementation of systems to promote efficiency
• Implementation of sales initiatives and value-adding store operations
• Ensure all company assets are maintained according to company policy
• Manage staff in-store book communication and feedback.

Highly effective business insights and execution:

• Identify and act on new business opportunities
• Share information with relevant stakeholders
• Effective data collection and analysis
• Provide insights for improvements and new ways of driving sales:
• Plan and implement sales operations for clients and customers based on the analysis of sales data
• Monitor and evaluate new innovations
• Monitor competitor’s new innovations.

Stakeholder engagement:

• Pro-actively influencing and managing relationships between the client, customers and operational staff to ensure growth for clients and customers
• Provide continuous feedback as per client requirements
• Compile regular reports to relevant stakeholders
• Provide continuous feedback as per client requirements (competitor activities, promotions, ROS, product recalls, innovations, pricing, planograms, urgent deliveries)
• Liaise with customers and depot’s (stock pressure, stock holdings, new innovations, deliveries, credit notes, special deliveries, staff, ROS, price, reviews, category flows, planograms)
• Compile trade visit reports
• Compile trade contact reports
• Compile regular reports to Regional Managers
• Conduct review meetings with client
• Provide feedback via feedback platform (e.g. IVR / Grapevine / Field Comms / Manual tracking).

Monitor new innovation:

• Inform field force of new innovations
• Monitor speed to market
• Monitor stock in DC
• Negotiate new or existing listings in stores with store managers
• Distribute trade presenters to Field Force and customers
• Provide feedback to clients
• Monitor sales
• Manage staff in-store book comm. and feedback.

Effective People Management:

• Take full responsibility for performance management of all direct reports, managing their performance in relation to quality standards and agreed benchmarks and objectives, focusing on all aspects of sound
• people management:
• Recruitment and selection, induction and orientation, training and development, rewards and remuneration, succession planning and performance management
• Ensure compliance with regards to leave, adherence to dress code, management of health and safety and adherence to staff welfare
• Ensure accurate in-store administration, provide updated stocking files and support staff with in-store conflict/issues
• Ensure appropriate levels of management and accountability
• Motivate, delegate and empower appropriately, enabling direct reports to take responsibility and display creativity and initiative
• Ensure effective knowledge sharing.

Effective teamwork and self-management:

• Follow through to ensure that personal quality and productivity standards are consistently and accurately maintained
• Demonstrate consistent application of internal procedures
• Plan and prioritise, demonstrating abilities to manage competing demands
• Demonstrate abilities to anticipate and manage change
• Demonstrate flexibility in balancing achievement of own objectives with abilities to understand and respond to organisational needs
• Manage own career development by staying abreast of any technical and industry change.

Requirements

• Degree in Sales & Marketing/Business Management/ Commerce or any
  relevant Degree
• Valid Driver’s license and own vehicle 
• 2 - 3 years sales experience in FMCG environment at a managerial/
  supervisory level.

Salary
Market Related.