Fiber Technician at Alaro City

Job Summary

• The Fiber Technician is responsible for the installation, testing, maintenance, and repair of fiber-optic network infrastructure. The role ensures reliable, high-quality network performance by deploying fiber systems, resolving faults, performing preventive maintenance, and supporting customers and internal stakeholders.

Key Responsibilities

• Fiber Installation & Deployment
• Install fiber-optic cables across underground ducts, buildings, and aerial routes
• Route, secure, and label fiber cables according to engineering standards and safety requirements
• Install and integrate related network equipment to ensure proper connectivity and signal flow

Splicing & Termination

• Perform fusion splicing of fiber strands with minimal signal loss
• Terminate fiber cables using approved connectors, patch panels, and enclosures
• Ensure all terminations meet industry performance and quality standards

Testing & Network Validation

• Conduct fiber testing using optical power meters, OTDRs, and related tools
• Measure signal strength, attenuation, and continuity
• Validate network performance and certify installations before service activation

Troubleshooting & Repairs

• Diagnose and resolve fiber faults including cuts, bends, signal degradation, and equipment failures
• Carry out corrective repairs promptly to restore services and minimize downtime
• Support emergency fault response and escalation when required

Preventive Maintenance

• Perform routine inspections and maintenance on fiber routes, splice closures, cabinets, and associated infrastructure
• Identify and mitigate potential risks before they impact network performance

Documentation & Reporting

• Maintain accurate records of fiber routes, splicing schedules, test results, and repair activities
• Update network documentation to support audits, troubleshooting, and future expansion

Customer & Stakeholder Support

• Communicate clearly with customers, contractors, and internal teams regarding installations, faults, and maintenance activities
• Explain technical issues in simple terms and provide timely service update

REQUIREMENTS

• Strong understanding of fiber-optic networks and installation practices
• Proficiency in fusion splicing and fiber testing tools
• Ability to troubleshoot and resolve network issues efficiently
• Good documentation and reporting skills
• Strong communication and customer service skills
• Ability to work independently and under time pressure

Qualifications & Experience

• Relevant technical certification or training in fiber optics or telecommunications
• Hands-on experience in fiber installation, splicing, and testing
• Knowledge of safety standards and industry best practices
• Minimum of 5 years' hands-on experience in deploying, operating, and maintaining FTTH networks within an ISP environment, including last-mile fiber installation, splicing, testing, fault resolution, and customer activation