FEP Engineer (Front-End Processor / Switch) at HRD Solutions

Job Objectives / Summary

• To manage the high-availability and security of the bank's mission-critical transaction switch (FEP), ensuring flawless integration with external payment networks and secure handling of all EFT transactions.

Duties & Responsibilities

• Administer and monitor the transaction switch and its integrations with major systems (NIBSS/Interswitch/UPG/MPGS).
• Configure and troubleshoot ISO-8583 message flows, routing, and switching logic.
• Manage cryptographic keys, certificates, and security modules (HSM/MLE, 3-DES/RSA) to maintain regulatory compliance and security.
• Perform performance tuning, capacity planning, and triage incidents with efficient incident response.
• Provide L2/L3 support for daily payment operations, settlement, and reconciliation processes

Key Performance Indicators
KPI Area:

• Transaction Success.
• Incident Response.
• Security.

KPI Measure:

• End-to-end Transaction Success Rate (TSR) and Switch Uptime.
• Mean Time to Resolve (MTTR) for critical payment incidents.
• Zero security breaches related to keys, HSM, or unauthorized access.

KPI Target:

• >99.99% TSR
• <15 minutes
• 0 breaches/unauthorized access

Requirements
Education and Experience:

• Education: Bachelor’s Degree or Higher National Diploma from Any Approved University or Polytechnic.
• Relevant certifications in IT are an added advantage
• Experience: 4 - 6+ years hands-on experience in full stack development.
• Specific Experience: Prior experience in banking, fintech, or other financial services environments is highly desirable

Knowledge:

• In-depth knowledge of ISO-8583 protocol, EFT switch architecture Payment operations lifecycle, HSM usage, and security best practices

Skills / Competencies:

• Linux/Unix administration, Shell scripting, Incident response, Logs/observability tools, Java/Kotlin/.NET experience (nice to have)

Salary
Open to negotiation.