Female Spa Receptionist at Sleek De Empire

Responsibilities

• Performs a variety of routine clerical tasks
• Answers and routes calls, as necessary, to appropriate individuals
• Accurately takes and delivers messages
• Maintains clean and orderly reception, client and spa area
• Maintains log of all calls requiring further action
• Accepts and signs for packages, and notifies addressee of package arrival
• Books services and answer any client and service related questions
• Greets visitors and obtains name and other pertinent information, notifying appropriate individuals of visitor’s arrival.
• Reports any incident or accident to the Facility Manager
• Informs facility management of any member, guest, or facility issues
• Helps ensure facility is only accessed by actual members and/or guests, and that it is safe and secure at all times
• Submits all paperwork and financial reporting, when applicable, in accordance with WTS International policy
• Becomes knowledgeable about the facility and its amenities in order to effectively communicate with members and/or guests
• Receives payments for goods and services and properly accounts for the money. Reconciles daily sales, deposits, and receipts, when applicable
• Assists staff with lifting and storing facility equipment, furniture, and products to help maintain facility and prepare for special events.
• Goes the extra mile for members and guests by offering to make reservations, find directions, look up phone numbers, etc
• Greets each and every guest with a smile and direct eye contact
• Informs co-worker(s) of pertinent information at the end of the shift. Maintains and updates staff communication book
• Additional duties as assigned.

Requirements

• Candidates should possess a minimum of FSLC with 1 - 3 years work experience.
• Active listener
• Quick to respond
• Multitasker
• Critical/forward thinking.

Remuneration
N15,000 - N25,000 Monthly.